Edgardo Jose Duarte joined our team on January 1, 2024, and has proven to be an exceptional addition. As a case manager, he hit the ground running during a critical growth period for our firm, bringing with him tremendous expertise and experience. Edgardo is highly organized, and dependable, and requires no supervision, making him an invaluable asset to our team.
Edgardo's career took a defining turn when he was offered the role of Case Manager. Although he had a background in insurance and medical treatment, he lacked specific experience in law or case management. With dedication and perseverance, Edgardo underwent extensive training and successfully grew into his role over time.
Edgardo relates to clients with empathy, ensuring they feel heard and supported. He is committed to doing everything he can to assist them, building strong, trusting relationships through his compassionate approach.
Edgardo's greatest strengths lie in his people skills. He excels at connecting with clients, understanding their concerns, and communicating in a way that reassures and builds trust. His determination to find effective solutions for all parties involved makes him a standout in his role.
Edgardo grew up in the charming colonial city of Granada, Nicaragua. A football enthusiast, he enjoys both playing and watching the sport. He values spending quality time with friends and family, whether over a cold beer or a delicious meal.
Basic Information
- Education: Business Administration
- Areas of Expertise: Technical Support, Customer Experience, Interpretation, and Legal
